Click & Collect: How it works


Click and collect is now available from our store. We wanted to make it easier for you to shop with us. Now you can place your order online in the comfort of your home. Your order will be ready the next day to collect! 

Orders are prepared one day after we have received your order. Orders must be collected between 3pm and 6pm. Inability to collect within the allocated time, may result in the cancellation of your order.

You must bring with you the order confirmation email, and the card used to make payment.

We aim to fulfil all items in your order, however if any of the items are unavailable, we will try to offer an alternative. If we are unable to provide an alternative then we can offer a refund for the unavailable items.

Your order must be checked at the time of collection. If at that point you have any issues with your order we will aim to resolve it. Any requests for an exchange or return can not be accepted after this point.

All refunds are processed online, refunded to the account used to make payment. 

If you have any queries do not hesitate to get in touch by emailing us at weborders@appna.co.uk.